Works with your tools

Integrate diverse data sources to enrich your agent's knowledge and capabilities.

Make
Zendesk
Notion
Slack
Stripe
Salesforce
Make
Zendesk
Notion
Slack
Stripe
Salesforce
Cal.com
Calendly
WhatsApp
Zapier
Messenger
Cal.com
Calendly
WhatsApp
Zapier
Messenger
Why us

Why top enterprises choose UpBuff

Turn ERP data into a repeatable execution advantage

Launch mobile-first workflows for each operational domain, manage them centrally, and scale delivery without ERP core modification or long consulting cycles.

“We deploy UpBuff across all our SAP Business One sites. Real-time field execution, zero core modifications, and our S/4HANA upgrade was completely unaffected.”

Mark Kupferman
Mark Kupferman Chuck E. Cheese
Turn ERP data into a repeatable execution advantage

Flexible integrations

Plug UpBuff into your current ERP workflows β€” no disruptions, just smoother execution.

Fully customizable

Tailor workflows, user permissions, and escalation rules to fit your team's exact needs.

ERP-enhanced execution

Speed up operational response times with live ERP data and automated workflow handling.

About UpBuff

Enabling Enterprises to Perform High-Velocity Operations with Uncompromising Accuracy

UpBuff team at SAP event
Features

Build the perfect customer-facing AI agent

Gives you all the tools you need to train your perfect AI agent and connect it to your systems.

Sync with real-time data

Connect your agent to systems like order management tools, CRMs, and more...

Take actions on your systems

Configure actions that your agent can perform within your systems...

Compare AI models

Experiment with various models and configurations...

Smart escalation

Give your agent instructions in natural language on when to escalate...

Advanced reporting

Gain insights and optimize agent performance with detailed analytics.

Advantages

Unlock the power of
AI-driven Agents

Channels connected

Works across channels

Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets.

Violation detected

Secure by default

Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests.

Guardrails activated

Enterprise quality guardrails

AI-powered guardrails prevent misinformation and off-topic responses.

Highlights

The complete platform for
AI support agents

UpBuff is designed for building execution-ready ERP integrations that solve your frontline team's hardest problems while improving business outcomes.

...

Purpose-built for ERP

Deep integrations with SAP Business One, Oracle, and Epicor β€” not bolt-on connectors.

Your mockup here

Designed for simplicity

Create, manage, and deploy field workflows easily, even without technical skills.

Security

Engineered for security

Enjoy peace of mind with robust encryption and strict compliance standards.

Security

Enterprise-grade
security & privacy

We take security and compliance seriously. UpBuff is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant integrations.

SOC 2
GDPR

Your data stays yours

Your data is only accessible to your AI agent and is never used to train models.

Data encryption

All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.

Secure integrations

We use verified variables to ensure users can access only their own data in your systems.

What people say

With over 10,000 clients served, here's what they have to say

OpenAI

"UpBuff is a strong signal of how field operations will evolve. An early adopter of the agentic approach, which will become increasingly effective."

Marc Manara

Head of Startups

Sage

"The workflows are user-friendly, easy to customize, and have been effectively serving our field teams for nearly two years."

Ann Donie

Product Owner

10,000+

businesses trust UpBuff

Chuck E. Cheese

"UpBuff gave us a powerful, flexible way to launch our field operations without the complexity we saw in other platforms."

Mark Kupferman

CMO

Synergy Gym

"An excellent solution for businesses. Onboarding is fast and training is easy. The answers are accurate and it significantly reduces friction."

JesΓΊs Franco

CTO

Trusted by 10,000+ businesses worldwide

Sage
Chuck E. Cheese
Miele
IHG Hotels & Resorts
National Grid
Opal
F45 Training
Alpian
Solution

Trusted resolution
at scale

UpBuff gives you an ERP-connected execution layer that answers accurately, stays on policy, and hands off smoothly when a human is needed.

Instant answers

Handle repetitive questions immediately, 24/7, without adding headcount.

Always on policy

Keep responses consistent by grounding answers in your help center and rules.

Smart responses

Resolve issues without opening tickets, reducing volume across channels.

Faster escalations

Hand off complex cases with full conversation context and clear summaries.

Lower handle time

Reduce time spent searching docs and rewriting the same responses.

Better experience

Give customers fast, confident help that feels consistent across every touchpoint.

Problem

ERP data grows faster
than your field team

Frontline teams expect instant, accurate data across every workflow. But as transaction volume scales, response times slip, agents repeat the same work, and inconsistencies creep in. The result is higher costs, more escalations, and a worse customer experience.

Volume overload

Repeating the same lookups across SAP and email burns time, increases wait times, and pulls field agents away from complex issues.

Inconsistency

Different agents, shifts, and data sources lead to conflicting responses and frustrated customers.

Fallout

Slow resolution increases refunds, chargebacks, and churn, and forces teams to spend more time on angry follow-ups.

Late responses

When support is offline or backlogged, customers abandon, issues pile up, and your team starts every conversation from scratch.

Features

What's included in Enterprise

βœ“ Your issue has been resolved!
Account manager

Dedicated account manager

Enjoy 24/7 support, monitoring, and guidance from your expert.

Custom integrations

We build tailored integrations to seamlessly fit your internal tools and workflows.

1.04s

SLA guarantees

Enjoy enterprise-grade uptime, reliability, and support with SLAs.

FAQ

Get answers to the most
commonly asked questions

An ERP Integrated CRM connects directly with SAP Business One or S/4HANA, ensuring real-time data sync without replacing ERP as the system of record.

No. UpBuff extends ERP into frontline sales while keeping SAP as the single source of truth.

Yes. UpBuff supports full offline order capture with automatic synchronization to ERP once connectivity is restored.

Make customer experience
your competitive edge

Use UpBuff to deliver exceptional field execution experiences that set you apart from the competition.

No credit card required